Publikationstyp: Monografie

Assessment of Business Process Reengineering Implementation and Result

AutorInnen: Hagos, Samuel Zewdie; Rönkkö, Kari Publikationsjahr: 2015

The research unravels not only the theoretical frameworks of successful implementation of Business Process Re-engineering but also explains how enabling tools can play a pivotal role in improving service delivery and satisfying customer services. Business Process Re-engineering has great potential for increasing productivity through reduced process time and cost, improved quality, and greater customer satisfaction, but it often requires a fundamental organizational change.

ISBN: 978-3659768149
Hagos,Samuel Zewdie;Rönkkö,Kari (2015): Assessment of Business Process Reengineering Implementation and Result. LAP.